客户质量工程师（CQE）

1. Customer Communication – Be the key point of contact for customer SQE / Purchasing staff with regards to quality matters. Build good relationships with customer contacts.
客户沟通——作为客户质量保证/采购人员在质量相关事宜上的主要联系人。与客户联系人建立良好关系。
2. Customer Complaints – Ensure that customer complaints are reported and taken actions in a timely manner. Lead 8D activity to ensure good root cause analysis and effective corrective / preventive actions. Carry out verification of effectiveness of actions taken
客户投诉——确保客户投诉能及时上报并采取行动。主导 8D 活动，确保做好根本原因分析，并采取有效的纠正/预防措施。对所采取措施的有效性进行验证。
3. Customer Requirements - Understand all customer requirements including product acceptance standards. Ensure that these a properly documented and included in NPI and Production plans
客户要求 - 了解所有客户要求，包括产品验收标准。确保这些要求得到妥善记录，并纳入新产品导入（NPI）和生产计划中。
4. Customer audit -- Lead customer process audit and visit, join system/EHS audit to fully understand customer's requirement
客户审核——主导客户流程审核与访问，参与体系/环境健康安全审核，全面了解客户需求
5. Internal Communication - Ensure effective communications with both Operations and Sales staff of customer complaints, corrective actions, project database, include internal DPPM, customer feedback or other specific instructions
内部沟通 - 确保与运营和销售团队就客户投诉、纠正措施、项目数据库（包括内部缺陷率、客户反馈或其他具体指示）进行有效沟通。
6. NPI – Participate in Design /Gate reviews ensuring that customer quality requirements are captured in the NPI plan and are properly translated into manufacturing requirements.
新产品导入（NPI）——参与设计/门评审，确保客户质量要求被纳入新产品导入计划，并正确转化为制造要求。
7. Process Control – Participate in development of FMEAs and Process Control plans to ensure robust process controls are implemented to ensure customer requirements are met.
过程控制——参与失效模式及后果分析（FMEA）和过程控制计划的制定，以确保实施稳健的过程控制，从而满足客户要求。
8. Containment Support – Where necessary organize and lead ons